SHIPPING TIME: Every Effort Is Made To Make Sure Customers Get Their Orders As Soon As Possible. Most Of Our Customers Get Their Orders In 7-10 days. However...please allow 7-21 days for funds to transfer and products to be shipped.

OUT OF STOCK ISSUES: Everything Happens Here As It Does Everywhere Else. Items Sell Out Without Notice. In the event, a product sells out without notice...Jj's will do everything possible including substituting with items equal to, comparable to and usually of better quality in order to fill your order. If we are unable to fill your order, you will be issued a prompt paypal refund. It takes paypal 3-4 days to transfer funds from our account to yours on a refund.

REGARDING ORDERS: When you buy in the wholesale market in bulks, cases or units...you are buying from an industry that moves large volumes of products. At times, Manufacturers change styles and colors on us often without notice. While we try to keep all our product images up to date on our website. It is absolutely impossible to keep up with every product change and all the assortments available. Therefore, you may not always get what is exactly depicted in the picture. Generally, 98% of the time, you get what is pictured but at times we might send you something comparable and usually better quality in order to fill your order. Jj's reserves the right to substitute with items equal or of greater value & quality.

REGARDING ASSORTMENTS: We would like to mention that ASSORTED COLORS AND STYLES means exactly that. Assortments may vary from the ones shown and no selections can be made on assortments. Jj's reserves the right to substitute with items equal or of greater value & quality.

Generally, We Are Doing Our Best To Serve You. We Like To Handle Matters In A Christian Way. So, Please Treat Us Nicely In Return. All Customer Service is done through email at: dicemoon@sbcglobal.net. Please Allow 24 Hours For A Response To Your Email. We Will Get Back To You As Soon As We Can

Thank You For Visiting JJ's & God Bless....Enjoy Shopping.

Click The Back Button To Return To JJ's Home For Clickable Categories.

RETURN POLICY

If You Have A Return You Must Follow The Return Procedure Below:

(A)You must request a RMA number within 10 days of the shippingdate.

(B)You must have permission for return with RMA NUMBER and A WAREHOUSE RETURN ADDRESS or returned packages will be denied upon delivery.

(C)After approval, Item must be returned to the RETURN WAREHOUSE within 15 days OF ORIGINAL SHIPPING DATE TO YOU. Shipping is at your expense. We will not pay for return shipping back to us.

(D)All items must have all paperwork and anything else that was shipped with the item. We will not process partial returns

(E)YOU MUST INCLUDE YOUR NAME, RMA NUMBER AND REASON FOR RETURN

(F)ALL RETURNS WILL BE SUBJECT TO A 20% RESTOCKING FEE

(G)All refunds are given in the form of company credit which can be used towards another purchase in our online store. No cash is ever refunded. So your best option is to be sure of what you want before you buy it.

VALID REASONS FOR RETURN, PRETTY SIMPLE

(A)Item is broken and does not work upon receipt.

(B)Item is missing parts or pieces to it upon receipt.

(C)A valid reason must be a good honest reason for the return of the item.

NON VALID RETURN REASONS

(A)Don't like the item.

(B)Was not what I thought it was going to be.

(C)I don't need the item now.

(D)I don't want the item.

(E)I can't sell the item now.

ITEMS THAT CAN NOT BE RETURNED

(A)Any CLOTHING OR JEWELRY due to health reasons, we can not take the chance that the item has been worn.

(B)Shoes and Slippers due to health reasons.

(C)Perishable Items such as chocolates and flowers.

(D)Large Items That Require Special Handling...no exceptions.

(E)Items shipped outside the continental United States.

(F)Seasonal Items.

(G)If you have questions or concerns about an item and the return policy please ask us first before you buy.

ALL RETURNS...OTHER THAN EXCHANGES...WILL INCUR A 20% RESTOCKING FEE AND THE SHIPPING COST IS NON-REFUNDABLE.

PLEASE UNDERSTAND YOU ARE BUYING WHOLESALE IN BULK, LOTS AND UNITS...NOT FROM YOUR LOCAL STORE...AND MOST SALES IN THE WHOLESALE MARKET ARE FINAL.